REACH, RoHS & GRS Certifications for Pet Products: The 2026 EU + UK Compliance Playbook for Importers

TL;DR — What This Article Covers

I have spent the last thirteen years watching importers get burned by certification confusion. A buyer asks me for "REACH certificate" — and what they really need is a REACH SVHC screening report plus a Phthalate test plus a Heavy Metals test, depending on which substance group their retailer's compliance team is worried about that week. Another buyer asks for "RoHS for a dog collar" — and RoHS technically only applies to electrical and electronic equipment, so what they should be asking for is the substance list inside RoHS applied voluntarily as a marketing claim.

This guide is the same compliance briefing I deliver to new buyers who plan to ship dog collars, harnesses, leashes, cat accessories, or pet poop bag holders into the EU, the UK, the United States, Canada, or Australia. By the end, you will know exactly which test reports your shipment actually needs, how to read them, how to spot fakes, and how to budget the certification stack into your first PO without paying for tests you do not need.

I am Rye Xie, CEO of Shenzhen Heyri Pet Technology Co., Ltd. We have shipped to 40+ countries since 2013, hold patents in CN, EU, and UK, and operate dual factories in Shenzhen and Dongguan. Our compliance file folder is thicker than our product catalog — because in 2026, the certificate stack is the product.

Why Pet Product Compliance Suddenly Got Serious

Pet accessories used to fly under the regulatory radar. Customs officers cared about toys for human children, electronics, and cosmetics. Dog collars? Mostly waved through.

That era is over. Three shifts changed everything between 2023 and 2026:

Shift one — the EU General Product Safety Regulation (GPSR) became enforceable on December 13, 2024. GPSR replaced the old GPSD directive and now requires every consumer product sold into the EU — including pet accessories — to carry a designated "Responsible Person" inside the EU, a traceability label, and documented risk assessment. Amazon EU, Cdiscount, Allegro, Otto, and most major EU retailers now demand a GPSR file before they will activate your listing. Buyers without a GPSR responsible person have been delisted in waves throughout 2025 (European Commission GPSR overview).

Shift two — the UK finalized the UKCA transition. Products sold into Great Britain (England, Scotland, Wales) now require UKCA marking pathways where applicable, and Northern Ireland still uses CE/UKNI. Most pet textile accessories do not need a UKCA mark themselves, but the underlying substance compliance file (UK REACH, modeled on EU REACH but maintained separately by the UK HSE) is now a separate documentation track (UK Government UK REACH guidance).

Shift three — US states started writing their own chemical lists. California Prop 65 has been around since 1986, but the warning-label enforcement on pet products spiked starting 2023. Washington, Oregon, New York, and Maine have all expanded their PFAS and heavy-metal restrictions in ways that now hit pet textile hardware. Settlements with Amazon sellers for missing Prop 65 warnings averaged $18,000–$45,000 in 2024–2025 (California OEHHA Proposition 65).

If you are sourcing pet products to ship into any of these markets and you do not have a compliance file ready, your goods will be seized, your listings will be delisted, or you will be sued. That is not a sales pitch — that is the legal reality I help new buyers navigate every week.

The Six Acronyms Every Pet Importer Must Know

Let me decode the alphabet soup once, clearly, so you can stop nodding politely when your supplier or freight forwarder uses these terms.

REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals)

REACH is an EU regulation (EC 1907/2006) that controls roughly 235 Substances of Very High Concern (SVHC) as of the January 2025 update, plus over 70 restricted substances under Annex XVII. For pet textile and hardware products, the SVHC list typically tested includes:

• Phthalates (DEHP, DBP, BBP, DIBP)

• Lead and lead compounds

• Cadmium and cadmium compounds

• Short-chain chlorinated paraffins (SCCPs)

• Polycyclic aromatic hydrocarbons (PAHs) — relevant for rubberized or coated parts

• Nonylphenol ethoxylates (NPEOs) — relevant for dyed textiles

• Bisphenol A (BPA) — relevant for some plastic buckles

• DMF (dimethylfumarate) — relevant for shipping silica gel sachets

The SVHC list grows every six months. A REACH report dated 2022 with the old list does not protect you if your retailer's QA team is checking against the January 2025 list. Always re-test annually or when the SVHC list is updated (ECHA Candidate List).

RoHS (Restriction of Hazardous Substances)

RoHS (EU Directive 2011/65/EU, amended by 2015/863) restricts ten substances in electrical and electronic equipment. The ten are:

• Lead (Pb)

• Mercury (Hg)

• Cadmium (Cd)

• Hexavalent Chromium (Cr VI)

• Polybrominated Biphenyls (PBB)

• Polybrominated Diphenyl Ethers (PBDE)

• Di(2-ethylhexyl) phthalate (DEHP)

• Butyl benzyl phthalate (BBP)

• Dibutyl phthalate (DBP)

• Diisobutyl phthalate (DIBP)

Strictly speaking, a fabric dog collar with a zinc-alloy buckle is not "electrical equipment" and falls outside RoHS scope. But two scenarios pull pet products into RoHS:

• Lighted or LED collars (USB-rechargeable safety collars, GPS trackers) — full RoHS compliance required

• Marketing compliance — many large retailers (Petco, PetSmart, Target, Walmart) ask suppliers to run RoHS substance lists on non-electrical products as a precaution, especially on hardware components, to demonstrate substance control

When a buyer asks me for "RoHS on a leather dog collar," I gently clarify: what they want is a heavy-metals and phthalate substance screen using the RoHS substance list, not a CE-RoHS conformity declaration. The test cost is identical (~$220–$280 at SGS), but the report wording is different (European Commission RoHS Directive).

GRS (Global Recycled Standard)

GRS is a voluntary product standard maintained by Textile Exchange, certifying recycled material content in textile and trim products. For pet products, GRS shows up in three places:

• Recycled polyester webbing — most "eco" dog collars and leashes use rPET webbing made from post-consumer plastic bottles

• Recycled nylon hardware buckle backings — rare, but exists

• Recycled-content packaging — kraft hangtags, recycled polybags

A genuine GRS certificate covers the factory (Scope Certificate, SC) and the transaction (Transaction Certificate, TC). The SC proves the factory is audited and approved to handle GRS-input material. The TC proves a specific shipment traces back to verified recycled raw material.

A common scam: a supplier shows you the mill's SC but cannot produce a TC for your specific order. Without the TC, your "GRS certified" claim is legally indefensible — and Amazon EU's Climate Pledge Friendly program will reject you (Textile Exchange Global Recycled Standard).

Our Heyri Pet GRS-certified rPET webbing line currently runs about 18% premium over virgin polyester. We provide both SC (mill level) and TC (per-shipment) for buyers who want to use the GRS claim.

EU GPSR (General Product Safety Regulation)

GPSR is not a chemistry test — it is a governance regulation. Effective December 13, 2024, every consumer product (including pet accessories) sold into the EU must:

• Have an identified Responsible Person established in the EU (importer, EU-authorized representative, fulfillment service)

• Display manufacturer name + address + traceability identifier on the product or packaging

• Have a documented internal risk assessment on file

• Have an EU-based contact the consumer can reach for safety complaints

For sellers fulfilling through Amazon FBA EU, Amazon offers an Authorized Representative service. For independent retailers and dropshippers, you need to either set up an EU entity, hire an EU AR service ($600–$2,000/year), or appoint your freight forwarder if they offer the service.

This is the single most common 2025 delisting trigger I see. Buyers ship into EU FBA and Amazon delists them three weeks later for missing GPSR responsible person info (Amazon EU GPSR Seller Help).

UKCA + UK REACH

Brexit forced the UK to maintain its own chemical-substance regulation independent of the EU. UK REACH (administered by the Health and Safety Executive, HSE) mirrors most EU REACH substance restrictions, but transitions and registration deadlines run on separate UK timelines.

For pet textile/hardware products in 2026:

• UKCA marking: Generally not required for non-electrical, non-PPE pet accessories

• UK REACH compliance: Required — but the substance list largely overlaps with EU REACH, so one combined test report typically covers both

• UK Product Safety and Metrology compliance: A documented risk assessment is expected by major retailers (Pets at Home, Amazon UK)

I recommend buyers selling into both EU and UK ask their test lab to issue one combined report citing both EU REACH and UK REACH compliance to avoid duplicate testing fees.

California Prop 65

Proposition 65 requires warning labels on any product sold in California that contains any of ~900 listed chemicals above the "safe harbor" exposure threshold. The list updates roughly quarterly.

For pet products, the chemicals most likely to trigger a warning are:

• Lead (in plated hardware)

• Cadmium (in certain pigments and zinc alloys)

• Phthalates (in PVC components)

• BPA (in some plastic buckles)

• Di(2-ethylhexyl) phthalate (in soft-PVC poop bag holder linings)

• PFAS (in water-resistant coatings — increasingly tested)

The warning label is short: "WARNING: This product can expose you to chemicals including [chemical name] which is known to the State of California to cause cancer / birth defects / reproductive harm. For more information, go to www.P65Warnings.ca.gov."

You have two compliance paths:

1. Test and certify below safe harbor levels — provide test report, no warning label needed

2. Apply the warning label by default — cheaper, but reduces consumer trust on Amazon listings

Most of my serious US buyers go path one for hardware-bearing products and apply a default Prop 65 warning on PVC-containing products like poop bag dispenser tubes (California Prop 65 Chemical List).

The Pet Product Substance Test Matrix — What to Actually Order

When a new buyer emails me asking, "Can you send REACH and RoHS reports?", my first reply is always a question: which markets, which retail channels, which substance groups concern you most?

Here is the test matrix I walk new buyers through, with current 2026 lab pricing from SGS Shenzhen, Intertek Hong Kong, and TUV Rheinland Shanghai.

Test Stack #1: Minimum Viable EU Entry (Pet Textile + Zinc Hardware)

This covers a fabric dog collar with zinc-alloy buckle for unrestricted EU sale.

Test Stack #2: US Premium Retailer Entry (Petco / PetSmart / Chewy Private Label)

Test Stack #3: Premium "Eco" Positioning (Recycled + Non-toxic Claims)

Test Stack #4: Full Lighted/LED Collar (Electronic)

This is why LED collars have higher MOQs and higher prices — the compliance cost alone is six times a textile collar.

How to Read an SGS or Intertek Test Report (Without Getting Fooled)

Counterfeit test reports are a known problem. Suppliers download a real report, edit the product name in Photoshop, and resend it as "their" report. Here is how I verify a report is genuine.

Step 1: Check the Report Number Format

• SGS report numbers follow the pattern: [Location code]-[Sequential ID]-[Year], e.g., SHAEC2407851602

• Intertek report numbers: [Location/division]-[Sequential]-[Year], e.g., 230304060SHA-001

• TUV Rheinland report numbers: [Project code]-[Sequential], e.g., 60127345 001

• Bureau Veritas report numbers: [Project ID]/[Sequential], e.g., (8)121-2240

If the report number format does not match the lab's published convention, it is likely doctored.

Step 2: Verify the QR Code or Report Verification URL

Every major lab embeds a QR code or web verification URL on the cover page.

• SGS: scan the QR code → goes to verify.sgs.com or report.sgs.com → enter report number → verify product name, applicant name, issue date match

• Intertek: report verification at intertek.com/verify (some reports), or call the issuing lab directly

• TUV: report verification at certipedia.com

• Bureau Veritas: at verify.bureauveritas.com

If the QR code scans to a generic SGS homepage, or if the verification page shows "report not found," you are looking at a forgery.

Step 3: Cross-Check Applicant Name and Product Description

The "Applicant" on the report must match the supplier you are buying from — or be a trading partner the supplier can document. The "Sample Description" must specifically describe the product you are buying. A "REACH report" for "polyester woven webbing" does not cover your full assembled dog collar with metal hardware. The hardware needs its own test.

Step 4: Check the Issue Date and SVHC List Date

REACH SVHC tests cite a specific candidate list version (e.g., "Candidate List published 25 January 2024 — 240 substances"). If your retailer demands the most current SVHC list and the report cites a 2022 version, the report is technically valid but stale.

Step 5: Confirm Test Methods

Each substance group has standard test methods. Examples:

• Phthalates → EN 14372:2004, CPSC-CH-C1001-09.4, IEC 62321-8:2017

• Heavy metals → EPA 3050B/3052/EN 1122 → ICP-OES or ICP-MS

• Nickel release → EN 1811:2011+A1:2015 or EN 12472:2020

• Azo dyes → EN 14362-1:2017 or DIN 53316

• PFAS → CEN/TS 15968:2010 or DIN EN 17681

If the report cites a test method that does not exist or does not match the substance, the report is fake.

I have rejected six "verified" supplier reports this year using these checks. When in doubt, email the issuing lab with the report number — they will confirm authenticity for free within 24–48 hours.

What Heyri Pet Maintains On File — And How to Request It

We are not a compliance-by-request factory. Every collection we launch goes through this baseline test cycle before it enters our main catalog:

Current active test reports (refreshed January 2026):

• REACH SVHC screening covering 235 substances — SGS, January 2026

• Heavy Metals 8-element panel — SGS, January 2026

• Phthalates 6-substance panel — Intertek, December 2025

• Nickel Release (EN 1811) on plated zinc-alloy hardware — SGS, November 2025

• Azo Dyes — SGS, December 2025

• CPSIA Total Lead — Intertek, January 2026

• California Prop 65 Phthalates + Lead Content — SGS, January 2026

• GRS Scope Certificate on rPET webbing mill — Textile Exchange, valid through August 2026

• BSCI factory audit — TUV Rheinland, 2025 audit cycle, grade B

• ISO 9001:2015 quality management — SGS, valid through 2027

Per-shipment documents we issue at no extra cost:

• GRS Transaction Certificate (for rPET orders)

• Commercial Invoice with HS codes

• Packing List

• Bill of Lading / Air Waybill

• DDP shipment customs clearance pack

Available on request (we cover the cost on orders above $5,000):

• New SVHC list re-test for the current EU candidate list version

• OEKO-TEX Standard 100 for premium positioning

• PFAS screening for US West Coast retailers

• BSCI audit report copy (NDA required)

Available at buyer's cost ($600–$2,000 depending on test):

• Buyer-branded test report (your company name as applicant)

• Custom substance panels beyond the standard stack

• LED/electronic product CE EMC/LVD testing for new designs

To request our certificate pack, email sales01@heyripet.com with your target markets (EU/UK/US/CA/AU) and product categories. We will deliver a ZIP within 48 hours containing the relevant SGS/Intertek/TUV reports, BSCI summary, GRS SC, and a one-page market-specific compliance summary.

HS Codes Pet Importers Should Know

Compliance and tariff classification are siblings. Pet textile/hardware accessories typically classify under these HS codes (verify with your customs broker for your destination):

• 4201.00 — Saddlery and harness for any animal (including dog harnesses, leashes, muzzles, collars) — broad category

• 4202.92.31 — Travel bags, with outer surface of textile materials, of man-made fibers — sometimes used for pet carrier bags

• 6307.90.98 — Other made-up textile articles (catch-all for textile pet accessories not elsewhere specified)

• 3926.90.99 — Other articles of plastic (relevant for some buckle and plastic poop bag holders)

• 8308.10.00 — Hooks, eyes and eyelets, of base metal (relevant for hardware components shipped separately)

Section 301 China-origin tariff watch: As of 2026, US imports under HS 4201.00, 4202.92.31, 6307.90.98, and 3926.90.99 from China carry a 25% Section 301 tariff in addition to the base MFN duty. This is why our DDP shipping guide recommends building the Section 301 cost into your landed-cost math from day one (USTR Section 301 tariffs).

Real Compliance Scenarios — Anonymized Buyer Stories

These are real situations I have handled in 2024–2025, with names and identifying details changed.

Scenario 1 — Amazon EU FBA Delisting

A buyer in Belgium imported 3,000 fabric dog collars from us in March 2025. We provided full SGS REACH/Heavy Metals/Phthalate reports and a GRS TC for the rPET webbing line. Three weeks after FBA receipt, Amazon EU delisted the ASIN. Reason: missing GPSR responsible person.

We were not the cause — but we worked with the buyer's freight forwarder to add their EU AR service info to the listing within 72 hours. ASIN reactivated. Lesson: certificates alone are not enough — GPSR governance compliance must be set up on the listing side before goods land in EU FBA warehouses.

Scenario 2 — California Prop 65 Lawsuit Threat

A US buyer imported 12,000 PVC-coated dog collars from a different supplier (not us). After 4 months on Amazon, they received a Prop 65 60-day notice from a plaintiff law firm citing DEHP detected in their product. Settlement demand: $32,000.

They contacted me asking if our products had Prop 65 testing. They migrated to our TPU-coated alternative (DEHP-free) with full SGS Prop 65 phthalate clearance, re-launched within 6 weeks, and settled the prior case for $14,500. Lesson: PVC + Prop 65 is a known landmine. Switch to TPU or silicone-coated materials if California is a target market.

Scenario 3 — UK Retailer Buyer's Audit

A UK independent pet retailer wanted to onboard our cat collar range for in-store sales. Their compliance team demanded:

• UK REACH compliance letter (we provided — same substance panel as EU REACH)

• Breakaway force testing on cat collars (we ran via TUV Shanghai → 1.2–1.8 kg release threshold confirmed)

• Animal welfare statement (we provided — Member of Shenzhen Stray Animal Protection Association)

• BSCI factory audit (we provided — TUV Rheinland 2025 grade B)

• A documented incident response plan

Onboarding completed in 5 weeks. They have reordered four times since.

Scenario 4 — German GPSR + Amazon Vine Failure

A German buyer requested Amazon Vine reviewer placements for a new launch. Vine requires GPSR documentation upfront. The buyer asked us for a "GPSR certificate" — there is no such thing as a GPSR certificate. GPSR is a regulation, not a test. What Vine actually wanted was:

• The EU Responsible Person identifier

• The product's risk assessment document

• The traceability label artwork

We helped the buyer draft a one-page risk assessment using our internal template, the EU AR service info from their freight forwarder, and an updated label design with EU contact + batch code. Vine approved. Lesson: when a retailer asks for "GPSR documentation," they want a governance file, not a lab report.

Scenario 5 — Canadian CCPSA Customs Hold

A Canadian buyer's 6,000-unit shipment was held at Toronto customs in October 2025 because the small parts on a few collar styles failed the Canadian Consumer Product Safety Act (CCPSA) small parts test. Cost of the hold: $4,200 in storage + re-export of 800 units.

We retested the affected SKUs at SGS Shenzhen, redesigned the offending hardware (replaced a 2.1cm decorative bead with a 3.5cm flat buckle), and the buyer's reorder cleared customs in 9 days. Lesson: Canada follows broadly similar substance rules to the US CPSIA, but mechanical safety tests (small parts, sharp points) are enforced strictly. Always factor mechanical safety into design review, not just chemistry.

The 12-Month Compliance Calendar I Send Every Serious Buyer

Compliance is not a one-time event. The SVHC list updates twice a year. BSCI audits expire annually. GRS Scope Certificates need renewal. Here is the rhythm I recommend:

Month 1 (Onboarding):

• Define target markets (EU/UK/US/CA/AU)

• Request current compliance pack from supplier

• Verify all SGS/Intertek/TUV report numbers via lab portals

• Set up EU AR / UK contact if applicable

Month 3:

• Review first sales cycle, identify any retailer compliance gaps

• Order any missing tests

Month 6:

• ECHA SVHC list update review (typically January and July)

• Re-test if material formulation changed

Month 9:

• Pre-Q4 audit: confirm BSCI valid, GRS valid, all lab reports under 12 months for primary SKUs

• Re-test top-3 SKUs by volume

Month 12:

• Annual compliance file refresh — request supplier's full updated pack

• Update Amazon listings with current report dates if requested

For our top-tier buyers, we manage this calendar inside our internal supplier portal and auto-deliver updated reports when the SVHC list refreshes. Email sales01@heyripet.com to ask about enrollment.

Common Compliance Mistakes I See Buyers Make

After 13 years in this industry, the same five mistakes repeat:

1. Accepting a single "REACH certificate" as a blanket compliance pass. REACH is a regulation, not a single test. You need substance-specific reports covering the actual SVHC and Annex XVII substances relevant to your material composition.

2. Buying compliance from the lowest-bid supplier. A supplier quoting $1.20 for a collar that we quote $2.40 for is not running the same compliance stack. Run the math: if certificates cost $1,200–$3,200 per SKU and the supplier has 100 SKUs, that is $120K–$320K in lab fees the cheap supplier somehow absorbed. They did not — they faked the reports or never ran them.

3. Trusting screenshots of certificates without verification. Every major lab has a free verification portal. Verify every report. It takes 90 seconds.

4. Ignoring packaging compliance. EU Packaging and Packaging Waste Regulation (PPWR) entered force in 2025, and packaging substance restrictions (lead in inks, certain pigments in polybag print) now also matter. Some Prop 65 violations have been on the polybag, not the product.

5. Forgetting the per-shipment documents. Compliance is not just SGS reports on file — your customs broker also needs commercial invoices with correct HS codes, GRS Transaction Certificates per shipment for recycled claims, and country-of-origin declarations. Missing per-shipment docs cause customs delays even when your product compliance is perfect.

We help our buyers avoid all five by including a one-page market-specific compliance summary with every initial sample pack and by managing per-shipment documents inside our standard DDP shipping process.

Frequently Asked Questions

Is a REACH certificate required to sell pet products in the EU?

REACH is a regulation, not a certificate. What you need is a documented REACH compliance file — typically an SGS, Intertek, or TUV test report showing your product passes the relevant SVHC and Annex XVII substance thresholds. Major EU retailers will request this file before listing.

Does RoHS apply to a fabric dog collar?

Strictly, RoHS applies only to electrical and electronic equipment, so a non-electronic dog collar is technically outside RoHS scope. However, many large retailers ask suppliers to run the RoHS substance list voluntarily as a precaution on hardware components. If your retailer requests it, we can issue an SGS report covering the RoHS substance list on a non-electronic product.

What does GRS certification actually prove on a dog collar?

GRS proves that the recycled-content claim (typically rPET webbing made from recycled plastic bottles) is traceable from raw material through factory production to your shipment. You need both the Scope Certificate (factory-level audit) and a Transaction Certificate (per-shipment proof) to legally use the GRS claim.

How much does the full EU compliance test stack cost per SKU?

For a fabric dog collar with zinc-alloy hardware, expect $1,100–$1,400 per SKU for the full SGS test stack (REACH SVHC, Heavy Metals, Phthalates, Azo Dyes, Nickel Release). Our buyers do not pay this directly — it is built into our pricing as a one-time amortized cost.

How often do test reports need to be renewed?

REACH SVHC testing should be renewed every 12 months because the SVHC candidate list updates twice yearly. Heavy metals, phthalates, and nickel tests are typically valid for 24 months unless material formulation changes. Always re-test if you change suppliers, dye lots, or hardware sources.

What is the EU GPSR responsible person requirement?

Effective December 13, 2024, every consumer product sold into the EU must have a designated Responsible Person established in the EU — an importer, an authorized representative, or a fulfillment service. The Responsible Person's contact must be visible on the product, packaging, or accompanying document. Without this, EU retailers including Amazon will delist your product.

How do I verify an SGS report is genuine?

Scan the QR code on the report cover page — it should resolve to verify.sgs.com or report.sgs.com. Enter the report number and confirm the applicant name, product description, and issue date match the report. If the QR code fails to resolve or the verification page shows "report not found," the report is forged. You can also email SGS directly with the report number for confirmation.

Does my supplier's BSCI audit cover labor compliance in the EU?

BSCI (Business Social Compliance Initiative) is a widely accepted factory social audit covering working hours, wages, health and safety, and freedom of association. Major EU retailers including Otto, Carrefour, and Aldi accept BSCI as part of their supplier onboarding. Our Heyri Pet factories hold a 2025 TUV Rheinland BSCI audit at grade B.

What is California Prop 65 and which pet products trigger it?

Proposition 65 is a California state law requiring warning labels on products containing any of approximately 900 listed chemicals above safe-harbor thresholds. For pet products, the typical triggers are lead in plated hardware, phthalates in PVC, BPA in plastic buckles, and PFAS in water-resistant coatings. You can either test to safe-harbor compliance (preferred) or apply the default Prop 65 warning label.

Do I need a UKCA mark on a dog collar sold in the UK?

Generally no — UKCA marking applies to specific product categories (toys, electrical equipment, PPE, machinery). Non-electronic pet textile and hardware accessories typically fall outside mandatory UKCA marking. However, UK REACH chemical compliance and a documented risk assessment are expected by major UK retailers.

What is the difference between REACH and CPSIA?

REACH is the EU's chemical regulation covering substances of very high concern, restricted substances, and labeling. CPSIA (Consumer Product Safety Improvement Act) is the US federal law covering lead, phthalates, tracking labels, and mandatory third-party testing — primarily aimed at children's products, but increasingly cited by US retailers for pet products in skin contact with humans (i.e., the human handler holding the leash).

Does Heyri Pet provide test reports in our company name as the applicant?

Yes — we can issue buyer-branded test reports listing your company as the applicant. This typically costs $600–$2,000 per report depending on the lab and scope. For orders above $10,000, we cover the cost on up to 3 key SKUs.

What is PFAS testing and do I need it?

PFAS (per- and polyfluoroalkyl substances) are a family of "forever chemicals" used in water-resistant and stain-resistant coatings. Several US states (California, Maine, Washington, New York) have passed PFAS restrictions in textile products. If you sell premium "eco" or "non-toxic" positioned products, or sell into West Coast US retailers, PFAS screening is increasingly expected. Our standard webbing is PFAS-free; we provide test reports on request.

What happens if my product fails a retailer's third-party audit?

Most retailers (Amazon, Petco, Chewy private label) reserve the right to test products independently and reject shipments that fail. If our product fails an independent test in your hands, we cover the retest cost at SGS or Intertek and replace the affected inventory at no charge — this is part of our quality commitment. We have not had a third-party audit failure on our top-30 SKUs in the last 24 months.

How do I package my compliance documents for a customs broker?

Standard compliance pack includes: commercial invoice with HS codes, packing list, bill of lading, SGS/Intertek test reports relevant to destination market, GRS Transaction Certificate (if rPET), BSCI factory audit summary (if requested), and a market-specific compliance statement (one page). We include all of this in our DDP shipping handover for every order.

About Shenzhen Heyri Pet Technology Co., Ltd.

Shenzhen Heyri Pet Technology Co., Ltd. is a 13-year-old vertically integrated pet accessory manufacturer headquartered in Shenzhen, with a second factory in Dongguan. We design, manufacture, and ship 88 SKUs across nine product families: dog collars and leash sets, dog harnesses, dog leashes, dog collars, dog accessories (bow ties, poop bag holders, AirTag holders), cat collar sets, cat collars, cat leashes, and cat accessories. We hold over ten utility and design patents registered in China (CNIPA), the European Union (EUIPO), and the United Kingdom (UKIPO). We are a member of the Shenzhen Stray Animal Protection Association. Our compliance stack covers SGS, Intertek, TUV, REACH, RoHS substance lists, GRS, BSCI, and ISO 9001:2015. We work with 800+ wholesale buyers, 200+ Amazon FBA partners, and 350+ dropship partners across 40+ countries.

Get In Touch

If you are planning to ship pet products into the EU, UK, US, Canada, or Australia and you need a compliance partner who actually understands the regulations — not just a factory that sends generic certificate PDFs — let's talk.

• Email: sales01@heyripet.com

• WhatsApp: +86 155 2623 8227

• Website: www.heyripet.com

• Contact form: Contact Us

Ask us for our 2026 compliance pack — we will deliver SGS REACH, Heavy Metals, Phthalates, Nickel Release, Azo Dyes, CPSIA Lead, Prop 65, BSCI, GRS, and ISO 9001 documentation within 48 hours, scoped to your target markets.

— Ms. Rye Xie

CEO, Shenzhen Heyri Pet Technology Co., Ltd.